Privacy Policy

1. Introduction

Welcome to G2Listing (the “Service”), operated by G2Listing Inc. (“we,” “us,” or “our”). This Privacy Policy explains what personal data we collect when you use our digital services marketplace, how we use it, and the choices you have.

2. Information We Collect

We collect information you provide directly and data generated through your use of the Service:

• Order information: name, email address, WhatsApp or other contact details, product selections, quantity, notes, and uploaded files.
• Payment information: payment method, transaction identifiers, payment screenshots, and optional payment notes. We do not store full payment-account passwords or private crypto keys.
• Tracking & communication: Tracking Numbers, chat messages, revision requests, and support correspondence.
• Contact & marketing: messages submitted via contact forms and newsletter email addresses.
• Technical data: IP address, browser type, device information, and approximate usage logs needed for security and fraud prevention.

3. How We Use Your Information

• To process, fulfill, and support your orders
• To verify payments and generate invoices
• To provide Tracking Number dashboards, chat, and file delivery
• To respond to inquiries and send transactional notices
• To improve the Service, prevent abuse, and comply with legal obligations
• With your consent, to send occasional product updates or offers (you may unsubscribe anytime)

4. Legal Bases

Where applicable (including GDPR-style regimes), we process personal data based on contract performance, legitimate interests (security, service improvement), legal obligations, and consent where required for marketing.

5. Sharing & Disclosure

We do not sell your personal information. We may share limited data with:

• Payment processors and platforms you choose (Crypto networks, Payoneer, Upwork)
• Infrastructure providers (hosting, email delivery) under confidentiality obligations
• Writers or support staff assigned to your order (only what is needed to deliver the work)
• Authorities when required by law or to protect rights, safety, and security

6. Data Retention

We retain order, invoice, and communication records for as long as needed to provide the Service, meet accounting and legal requirements, and resolve disputes. You may request deletion of non-essential data subject to lawful retention needs.

7. Security

We use industry-standard safeguards including HTTPS where configured, CSRF protection, prepared database statements, access controls, and secure file handling. No method of transmission or storage is 100% secure; please protect your Tracking Number like a password.

8. Your Rights

Depending on your location, you may have rights to access, correct, delete, or export your personal data, and to object to or restrict certain processing. Contact us at hello@g2listing.com to exercise these rights.

9. Cookies & Preferences

We use essential cookies/session storage for security (CSRF, login sessions) and preference cookies such as theme mode. We do not use invasive third-party advertising trackers on public pages by default.

10. Children’s Privacy

The Service is intended for business users and adults. We do not knowingly collect personal information from children under 16.

11. International Transfers

Your information may be processed in countries where we or our providers operate. We take reasonable steps to ensure appropriate protections for cross-border transfers.

12. Changes

We may update this Policy from time to time. The effective date above will be revised, and material changes may be highlighted on the site.

13. Contact

Questions about privacy? Email hello@g2listing.com or visit our Contact page.